FAQ

We do have a minimum of 10 letters or cards, however if you need to send letters or cards over a longer period of time we can take a estimated order and send them on-demand.

Yes! Of course. We provide the highest quality as the most affordable price in the industry.
All our orders include standard postage.

When posting in Australia we send them using the standard stamps.
If you would like to send them signed, or tracked just ask! We’ll charge only the cost price difference

Absolutely!
We have posted all around the world. No city or country is off limits.
We don’t charge ‘administration’ for extra locations. We charge the AusPost cost price difference based on weight for your location.
Once we know the locations we can provide an accurate quote.

Of course!
We can source gifts for your or we can receive your gifts from you to include.
The price per letter/card will vary on the weight and size of the gift to be included.

A continuous campaign is where you may want to send letters on-demand based on future dates.
For example you may want to send a letter thanking your customer for the previous years use of your product 21 days prior to their renewal date. 

Once your campaign is set up. We can work with you on how to receive future recipient orders.
You can:
1. Manually add them for immediate posting in our dashboard
2. Upload a CSV with future post dates
3. Use Zapier to trigger recipient uploads based on your CRM workflows.
4. Send an email to our email parser for upload.
 

Absolutely, once your campaign is set-up and live. You can send recipients as ad-hoc as you like!  

We do a offer bulk writing service. We can write personalised cards or generic cards/letters and send them to you for distribution.
We would custom quote to ensure postage is removed for each letter..

As personalised as you would like!
It could be a standard template with just the recipients name, to every letter is unique for your recipient.
You tell us!

Once your design is approved and payment details are set up we can print, write and send within days. We do ask for at least 5 days notice to ensure printing and proofs are correct. If you do require it sooner please ask.
Depending on your request time it may miss the Australia Post cut off date.